Frequently Asked Questions

Have questions about ordering gondola display, graphics or accessories from Stor-Rite? Get the answers you need by clicking on the appropriate question you have below. If you don't see your question below, give us a call at 1.800.832.6967.

Can I order gondolas in a color other than black and beige?

Custom color gondolas, shelving and extender kits are made to order. For a quote, please call our customer service department at 1.800.832.6967 or email us at stor-rite@ebdisplay.com.

How do I order graphics for my gondola or store?

Graphics can be ordered by contacting our customer service department at 1.800.832.6967 or emailing us at stor-rite@ebdisplay.com.

When will my order ship (in-stock)?

Most orders will ship within 48 hours.

When will my order ship (custom order)?

Once your order is in our system, you will receive an acknowledgment of shipping. Most custom orders will ship in 3 to 5 weeks.

How can I get a quote for a custom project?

It's easy. Just call our customer service department at 1.800.832.6967 or email stor-rite@ebdisplay.com with your request and we will get a quote for you.

Can I fax an order for in-stock items?

Sure. Please fax your purchase order to 1.330.830.3048.

What is the difference between the Sales Pacer and Heavy Duty Sales Pacer?

The Sales Pacer is a medium duty gondola and has a total weight capacity of 300 pounds. The Heavy Duty Sales Pacer is used where heavy weight product is required and has a total weight capacity of 1200 pounds.